Returns & Exchanges
At Yon-Ka Paris, we want you to be completely satisfied with your skincare ritual. If you are not entirely happy with your purchase, we offer a 30-day return policy for products purchased directly from our official website.
Initiate Your Request
Contact our Customer Experience team via email or our online portal within 30 days of delivery to obtain a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring the products are at least half-full and include a copy of your original packing slip or order confirmation.
Ship the Items
Affix the provided prepaid shipping label (if applicable) or ship your package to our distribution center using a traceable carrier of your choice.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original form of payment within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing